QueenSolomonJewels
Customer Support
Measurements & Comparison
1"- 2" The Length of a U.S.D Quarter coin
3"- 4" The Length of a Average Lipstick
6" The Length of an average Pen
We Convert Pierced earrings to Clip-Ons For $5.00 U.S.D. per pair.---YOU MUST INCLUDE A NOTE AND CORRECT AMOUNT FOR THIS SERVICE TIME OF PURCHASE OR EMAIL AND REQUEST.
Our Policy is as follows:
SHIPPING:
U.S. shipping cost Flat rate of $7.00( 2-3days )
Same day or next day if in the NYC area available
No shipment on Sundays
International shipping $30.00 U.S.D. (5-7 days)
Purchase from our inventory may be exchanged
within 2 weeks of the date of purchase either for another piece of jewelry or for online credit.
A full online credit within 14 days
SALE ITEMS ARE FINAL SALE.
NOTE: IF ITEM ARRIVES BROKEN, PLEASE EMAIL US WITHIN 24 HOURS WITH A PICTURE OF THE ITEM. We need to do a swift turn around because most of our pieces are one of a kind and exclusives, from unique designers.
FOR EARRING REPAIRS PLEASE EMAIL US:
FREE of charge!!!!!
If You want to add chains (Customized) Contact us and it can be done.
NOTE: All orders can only be shipped to the confirmed address. We are not responsible to change the address or name under any orders. We do this to protect our customers & our company. At this point QueenSolomonJewels will only ship to the address that matches the credit card or account.
THERE IS A 10% Restocking Fee on ALL CLOTHING / SHOE / Clutches --ITEMS UNLESS NOTED MORE OR LESS, IF in any case You DO NOT SEE A RESTOCKING FEE , WE DO CHARGE 10%.